Chris

About Chris

Chris is our Care & Support Director. He joined in 2020 with 25+ years in technology behind him.

Before that, he owned and ran an IT support company, so he knows what it’s like to be the person the call rolls to when something breaks — and what a business owner is really asking for when they open a ticket. His team pairs structured monitoring and maintenance with fast answers when a client needs help now.

Chris leads the infrastructure that keeps client sites secure, up to date, and stable, coordinating fixes, updates, and responses across the support team. He cares less about any single ticket than about the systems around support holding up across every client we manage.

That’s a big part of why care & support here doesn’t feel like a queue of forgotten tickets. It runs at the speed you only get from years of hands-on troubleshooting.