Chris
Care & Support Director
Tenure
Joined 2020
Chris runs Care & Support, leading the team that keeps client sites secure, updated, and running well. He brings 25+ years in technology to the role, including prior ownership of an IT support company, and has led CyberOptik’s care infrastructure since joining in 2020. His team focuses on resolving support tickets quickly and clearly.
About Chris
Chris serves as Care & Support Director at CyberOptik, a role focused on keeping clients’ websites performing well day to day. He joined in 2020 with 25+ years of experience in the technology field.
Before CyberOptik, Chris owned and operated an IT support company. That hands-on experience shaped his instinct for practical problem-solving and his understanding of what reliable technical support actually means to a business owner. His team combines structured monitoring and maintenance with a focus on resolving support tickets quickly when clients need help.
At CyberOptik, Chris leads the infrastructure that keeps client sites secure, current, and stable, coordinating fixes, updates, and answers across the support team. His focus is less on any single fix and more on making sure the systems around support hold up consistently across CyberOptik’s full client base.
That systems-first approach is a big part of why care & support here doesn’t feel like a queue of forgotten tickets. Chris runs the operation with the speed and precision built from years of direct technical troubleshooting.
Focus Areas
- Website support
- WordPress maintenance
- IT operations
- Customer success
Work with Chris and the CyberOptik team
Send over your project details. If it’s a fit, we’ll set up a call.