Website Care
WordPress maintenance that catches problems before your visitors do
WordPress is powerful. It’s also a mess if no one’s maintaining it. Care plans start at $99/mo and keep your site updated, backed up, and watched around the clock, so problems get caught before a visitor ever sees one.
A WordPress site isn’t a one-time build. Core, plugins, and themes all update on their own schedules, and skipping those updates is how sites break or get hacked. We handle that ongoing work so you don’t have to think about it.
Why us
Why teams use us for this instead of doing it themselves
WordPress needs constant attention. Most agencies treat maintenance as an afterthought, something they bolt onto a build project instead of a service in its own right. We’ve been running dedicated care plans since 2014, and it shows in how we work.
We see problems at scale.
Running care for 800+ sites at once means we spot a bad plugin update or a new attack pattern on someone else’s site before it ever reaches yours.
Real people do the work.
Updates and monitoring run on a schedule, but a person reviews what actually happened, not just a script reporting “success.”
It’s our core business, not a side offer.
We’ve run care plans since 2014. This isn’t an add-on we tacked onto web design to pad an invoice.
Consistency beats heroics.
Most WordPress problems come from something small getting skipped for months. A steady cadence catches issues while they’re still small and cheap to fix.
What’s included
What we actually do
Core, plugin, and theme updates on a schedule.
We keep everything current so your site stays compatible and secure as WordPress evolves, instead of drifting further behind with every release.
Daily off-site backups.
Every backup is stored away from your live server, so a bad update or a hack doesn’t take your backups down with it.
Uptime monitoring, 24/7.
We watch your site around the clock and get alerted the moment it goes down, often before you’d notice yourself.
Malware scans and security hardening.
Regular scans plus hardening steps specific to WordPress, not generic hosting-company boilerplate.
Database cleanup.
We clear out the bloat that piles up over years of posts, revisions, and plugin data so your site doesn’t slow down as it ages.
A staging environment for testing.
Updates and changes get tested on a staging copy of your site before anything touches production.
A monthly report.
You get a plain-language summary of what we did and what we found, so the work isn’t invisible.
Premium plugin licenses, bundled in.
Care plans include access to thousands of dollars in professional plugins and tools we’d otherwise be billing you for one at a time. Forms, backup, security, and performance stacks are already licensed under our agency accounts.
Training videos in your dashboard.
Step-by-step WordPress training is built into the admin, so anyone on your team who wants to make simple content updates can figure it out without a support ticket.
Process
How we handle care plan logistics
Updates occasionally break something. That’s just the nature of WordPress, with thousands of plugins built by different developers who don’t coordinate with each other. When that happens, we catch it on staging first, since that’s where updates get tested before they ever touch your live site. If something does slip through on production, we roll back to the most recent backup and fix it properly before trying again.
Emergencies get handled differently than routine updates. If your site goes down or shows signs of a hack, that jumps the queue. It doesn’t wait for the next scheduled maintenance window.
There’s an important line between maintenance and support. Maintenance is the work we do automatically to keep your site healthy: updates, backups, monitoring, security. Support is when you come to us with a question or a request, like adding a new page or tweaking a form. Troubleshooting is included with your plan. Client-requested changes to content or functionality are billed hourly. See our Premium Support page for how that split works.
Timeline & investment
How it works and what it costs
Care plans run as a monthly retainer, not a one-off project, so there’s no scoping call before we can start. We’ll confirm your site’s specifics on a quick call and get you on a plan.
How it works
- Monthly retainer. One predictable bill, no surprise invoices.
- Updates run on a cadence. Core, plugins, and themes get checked and applied on a set schedule, not whenever someone remembers.
- Backups run daily. Stored off-site, so there’s always a recent, safe copy to fall back on.
- Response same or next business day. Something looks off, we’re on it fast.
- Monthly report. A plain summary of what we did, so the work stays visible.
Investment
- Care plans start at $99/mo. That covers a typical WordPress site with standard update needs.
- Bigger sites or heavier schedules go up from there. We’ll quote it straight once we’ve seen your site.
- Everything’s fixed-fee. No hourly billing for the maintenance work itself.
- No long-term contract. You’re not locked in past the current month.
Is this right for you?
Who a WordPress care plan is (and isn’t) a fit for
We’d rather turn down a bad fit than sell you the wrong thing. Here’s the straight cut.
You’re a fit if
- You want your site kept current without thinking about it
- You don’t have an in-house WordPress person
- You’ve been hit by a broken update or a hack before
- You’re running plugins that update often
- Your site generates revenue and downtime actually costs you money
You probably don’t need this if
- You have an in-house WordPress developer who already handles this
- Your site is a static one-page brochure that never changes
- You’re comfortable managing all of this yourself
If that’s you, we’ll say so on our first call. No hard sell.
Keep exploring
What to look at next
Premium Support
Troubleshooting and guidance included with your care plan. Client-requested changes to content or functionality are billed separately.
Learn more
WordPress Hosting
Managed WordPress hosting that pairs naturally with a care plan, since the two cover different halves of keeping your site running.
Learn more
Speed Optimization
A one-time audit and fix for a slow site. Useful on its own or alongside an ongoing care plan.
Learn more
Ready to stop babysitting your WordPress site?
Book a free 20-30 min call. We’ll look at your site, tell you what makes sense, and quote a real number.